Policies & trust

Cookie Policy

This policy explains how Prime Royal Restaurant and Cafe L.L.C., operating under the Pechka brand, uses cookies and similar technologies on our website and online ordering services.

Last updated: 12 August 2026

Cookies and local storage

Cookies are small text files a website stores on your device. Alongside them we use local storage, which works similarly but keeps information in your browser rather than sending it back to us with every request. Most of what we store is local storage rather than cookies — your cart is the clearest example. This policy covers both, and where it says “cookies” it means both unless stated otherwise.

The three categories we use

Necessary — always on

These make the site work and cannot be switched off. They keep you signed in, remember what is in your cart and where you want it delivered, secure the checkout, and protect against abuse. Without them you could not place an order.

Google Maps falls in this category. We use it to search for and confirm your delivery address, and it sets its own cookies as soon as the address picker loads. Because we cannot take a delivery order without an address, we treat Maps as necessary rather than optional.

Analytics — your choice

These help us understand how the site is used in aggregate — which pages are slow, where people drop out of checkout — so we can improve it. We use Vercel Analytics and Speed Insights and Google Analytics, and they only load if you accept analytics.

Marketing — your choice

These measure our advertising — which ads brought someone to us, and whether a visit became an order. We use Google Ads, the Meta (Facebook and Instagram) pixel and Yandex Metrica, loaded through Google Tag Manager.

None of them load at all unless you accept something on this banner, and the advertising ones load only if you accept marketing specifically. Accepting analytics but not marketing gives us the site measurement and none of the advertising ones. Accepting neither means no request is made to Google, Meta or Yandex from your visit.

What we actually store

These are the cookies set on your device when you use Pechka.

CookieWhat it doesCategory
Supabase sessionKeeps you signed in to your accountNecessary
pechka_cafe_tableRemembers which table you scanned when ordering in the cafeNecessary
pechka_cafe_table_labelShows the table name on your cafe orderNecessary
_ga, _ga_*Google Analytics — tells repeat visits apart from new onesAnalytics
_gcl_*Google Ads — records that an ad brought you here, so an order can be credited to itMarketing
_fbpMeta pixel — measures whether an ad on Facebook or Instagram led to an orderMarketing
_ym_uid, _ym_d, _ym_isadYandex Metrica — the same measurement for our advertising on YandexMarketing

And this is what we keep in your browser’s local storage.

Staff-facing tools such as the admin panel and the kitchen and dispatch consoles set their own session cookies. Those are not part of the customer experience and are not covered here.
Stored itemWhat it doesCategory
Cookie choicesRemembers the preferences you set in this bannerNecessary
CartKeeps your basket so it survives a refresh or a lost connectionNecessary
Delivery address and order typeRemembers whether you chose delivery or pickup, your address, and your pickup branchNecessary
Scheduled timeRemembers the delivery slot you picked at checkoutNecessary
Checkout preferencesRemembers whether you chose to apply sushki, credit or a promo codeNecessary
Cafe cart and device IDKeeps your cafe basket and distinguishes your device from others at the tableNecessary
Verification cooldownsStops repeated sign-in and password reset codes being requested too quicklyNecessary

Third parties that set cookies

  • Google — Maps and address lookup, and Google sign-in if you use it. Also Google Analytics if you accept analytics, and Google Ads and Tag Manager if you accept marketing.
  • Supabase — the sign-in session that keeps you logged in.
  • Vercel — hosting, plus analytics and performance monitoring if you accept analytics.
  • Meta (Facebook and Instagram) — advertising measurement, if you accept marketing.
  • Yandex — advertising measurement for our campaigns on Yandex, if you accept marketing. Yandex processes this data outside the UAE.
  • Network International — the secure page where card payments are entered. Their cookies are governed by their own policy.

Changing your choices

When you first visit, we ask whether to enable analytics and marketing. You can change your answer at any time using the shield icon in the corner of the page, which reopens the preferences panel.

Your choices are stored on the device you made them on, so if you use Pechka from a phone and a laptop you will be asked on each. Clearing your browser data also clears them, and we will ask again.

Separately, your browser lets you view, delete and block cookies for any site. Blocking necessary cookies will stop ordering, sign-in and checkout from working.

Marketing messages — email, SMS and WhatsApp — are a different thing entirely and are controlled in your account settings, not here. See our Marketing Policy.

Updates and contact

We may update this policy as our systems change, and the “last updated” date above will change with it. Personal information collected through cookies is handled in line with our Privacy Policy.

Questions about this policy? Email contact@pechka.ae.